proton-pass.net is a portal dedicated to Proton Pass. We do what large product pages rarely have time for: we look at the app through the eyes of ordinary users — people who sign in every morning and simply want everything to work.
Who we are
We are a small team of technical writers, system administrators and long-time Proton Pass users. Between us we have migrated dozens of people from browser-stored passwords and legacy managers: from students to small businesses, from the early beta of the app to its current releases. We have seen the same story from different sides — the administrator who configures vaults for a team and the user who enters a master password for the first time. That double perspective shapes how we write: plain language for people first, technical precision for those who need details.
What our site offers
Our portal is a collection of practical guides about Proton Pass in English: how to set up your vault, what to do when the app stops working, how to read sign-in errors, what the security features actually protect and how the free plan compares with the paid one. Alongside the guides we keep a section about the history of the product and answer the most common questions users ask. Everything is free, easy to read and written for humans rather than search engines. The site is updated regularly, and older articles are revised rather than left to go stale.
How we prepare our materials
Every guide starts not with a topic but with a concrete problem a reader has. "Proton Pass is not working" and "I forgot my master password" are different situations with different causes, and we never merge them into one article, because generic advice only confuses. We describe what the user sees, what the app does at that moment and which observations separate one cause from another. No instruction of ours ever advises disabling security features, sharing passwords with third parties or downloading the app from questionable sources.
Accuracy and corrections
Accuracy matters to us more than the number of articles. The app evolves, interfaces change, and if you spot an inaccuracy or an outdated recommendation, write to us through the form below. We are grateful for every message, because that is how the material gets better. Please do not send passwords, credentials, recovery codes or other confidential information through the form: anything related to your real vault should stay between you and your account.