Last updated: October 16, 2026. These Terms of Use govern access to proton-pass.net — a portal dedicated to the Proton Pass app and to helping its users. By browsing this site, you agree to the terms set out below. If any point does not suit you, please stop using the site.
About this portal
This website is a portal dedicated to the Proton Pass app. Proton Pass is a product of Proton AG, and all related names and trademarks belong to Proton AG. We use them exclusively to identify the product and to explain its features.
We do not sell subscriptions, we do not modify accounts and we do not store vault data. Signing in and configuring the app always happens through the official client and your own credentials. If you need official support, licensing or help with the product itself, please contact Proton through its official channels.
Why this portal exists
The site was created to make life easier for Proton Pass users: to set up a vault, to understand sign-in problems, to learn what the security features actually protect and to make an informed choice between the free plan and the paid one. All materials are published for educational purposes.
Your credentials and security
Your master password is the key to every account you own, and it must remain yours alone. Nobody connected with this portal — as with any legitimate service — will ever ask you to reveal your password, send it by email or messenger, or hand over vault data. If someone approaches you with such a request on behalf of this site, treat it as an attempted scam and end the conversation.
You are responsible for keeping your credentials safe, for choosing a strong master password and for obtaining your account details only through official channels. A password manager protects everything else you own, so its own protection deserves more attention than any other password you have.
Acceptable use
Use this site only with the devices, data and networks you are lawfully entitled to access. It is forbidden to use the portal for attempts to gain unauthorized access to other people's accounts, to bypass security measures, to scrape content at scale, to interfere with the operation of the service or to engage in any automated abuse.
Every user is personally responsible for complying with the rules of their organization, educational institution or service provider — especially when corporate accounts and shared vaults are involved.
Educational content and accuracy
Our articles explain general principles: how a password manager works, what typical error messages mean and how the app behaves in different situations. These are general educational materials, not instructions for a specific installation, not professional security advice and not a guarantee that a particular feature or plan will suit you.
Versions, features and pricing change regularly. Official Proton resources always take precedence over any material on this site — including articles we have already published and will gladly correct at your request. If our text conflicts with an official source, the official information is the correct one, and our page is outdated.
Accuracy and availability
We strive to publish original, considered and clear materials, but we cannot guarantee that every statement is complete, current and free of errors. Descriptions may lag behind new releases, and interfaces may change without notice. The site may also be temporarily unavailable due to maintenance, updates or circumstances beyond our control, and we do not promise uninterrupted operation.
External links
Links to other websites are provided for convenience and context. We do not control their content, availability, files, cookies, security or privacy policies, and a link does not imply partnership, sponsorship or endorsement. Before downloading software or entering credentials, carefully check the destination domain. This applies especially to pages that offer to download the app: the official Proton Pass installer is available only from Proton's own website and app stores, and no other resource should ever ask for your master password.
Intellectual property
Our original texts and the design of this site may not be copied in full or used in a way that makes them look like official documentation. Limited quoting is permitted within the limits provided by law, with proper attribution to the source. Trademarks, product names and third-party materials remain the property of their respective owners.
Limitation of liability
To the maximum extent permitted by law, the operators of this site are not liable for data loss, loss of account access, security incidents, unauthorized access, interruptions, lost profits or any other direct or indirect consequences of using this site or relying on its materials. Nothing in these terms excludes liability that cannot be excluded by law and does not limit your consumer rights.
Privacy, changes and contacts
Our Privacy Policy describes how we process limited technical data and messages from the contact form. Never send passwords, recovery codes, vault exports or other sensitive information — not by email, not through the form, not in any conversation with our team.
We may update these terms when the site, our materials or legal requirements change; the date at the top marks the current edition. Continued use of the site means acceptance of the latest version. Send questions about the portal to support@proton-pass.net.