Last updated: October 16, 2026. This policy explains what information the proton-pass.net portal may receive and how it is used. This website is dedicated to the Proton Pass app and to helping its users.
What information we receive
Our server may process the IP address, the time of the request, the requested page, browser characteristics and the referring page in order to deliver content, diagnose failures and limit abuse. We never ask for passwords, credentials or license keys. If you use the contact form, we may receive your name, email address, subject line and the text of your message.
How the information is used
Technical data supports the safe delivery of content, load management, error analysis and abuse prevention. Contact details are used only to review and respond to your message. We do not sell personal information and we do not build advertising profiles.
Cookies and local data
The site uses essential local data to remember that a visitor has dismissed the cookie notice. We do not set marketing cookies. External websites linked from our pages have their own privacy rules.
Data sharing and retention periods
Hosting or security service providers may process limited data to the extent required for the site to operate. Information may be disclosed when required by applicable law. Logs and messages are retained only as long as necessary for security, troubleshooting, responding to the user or editorial responsibility.
Security and visitor rights
We apply reasonable safeguards: encrypted transport, access restrictions and regular maintenance. At the same time, no internet service can guarantee absolute security. Depending on the applicable legislation, you may request access, correction, deletion, restriction of processing or object to the processing of your personal data.
Children and changes to this policy
This technical resource is not intended for children, and we do not knowingly collect their data. We may revise this policy when the site, data processing or legislation changes; the date at the top marks the latest edition.
Contact
Send privacy questions to support@proton-pass.net.
Postal address: 20 W 34th St, New York, NY 10001, USA.
Phone: +1 (212) 736-3100.